SHIPPING INFORMATION

Victoria – Free local delivery

We offer free local delivery to suburbs within a 6km radius of the brewery with a minimum order of $40. We are currently doing 2 delivery runs a week – Tuesday & Friday.

Orders are processed at midday on Tuesday and Friday.

Someone must be home to accept the delivery.

Local postcodes include:

3056, 3057, 3058, 3068, 3070, 3071, 3072, 3073, 3078, 3079, 3081, 3083, 3084, 3085.

Victoria Metro shipping 

Order up to 25kg = $8

Spend $100 to receive free shipping

 

Victoria Regional/Remote shipping 

Order 5kg – 25kg = $10

Spend $150 to receive free shipping

 

Click and collect

We offer click & collect, please see the collection hours below.

 

Interstate Metro 

Order up to 5kg = $8

Order up to 25kg = $12

Spend $150 to receive free shipping

 

Interstate Regional/Remote shipping 

Order up to 5kg = $20

Order up to 25kg = $25

Spend $200 to receive free shipping

 

Alternatively, you can order online through Dan Murphy’s.

 

Can I collect my order from the brewery? 

Yes, If you would like to collect your order from the brewery, please see the Click & Collect hours below. Once you’ve received the email confirming your order has been processed, you can collect your order from the brewery during the below hours. You can enter via the (second roller door on Matisi Street), or via the shop (first roller door on Matisi Street).

Mon: Closed
Tue: 09:00 – 15:00
Wed: 09:00 – 15:00
Thu: 09:00 – 15:00
Fri: 09:00 – 20:00 (Bottle shop open 15:00 – 19:00)
Sat: 12:00 – 18:00 (Bottle shop open)
Sun: Closed

 

How long will shipping take?

All orders will be dispatched from our brewery within 48 hours of receiving the order, please expect to receive your order within 2 – 7 business days.

 

Can I track my order?

Once your order has been packed and has left our brewery, you will receive an email with all of your tracking details.

Backorders

If an item is on backorder the whole order will be held until all items in the order are in stock.

Delivery terms

We request that all deliveries are to be signed for by a person over the age of 18. If the delivery address is unattended at the time of delivery, the courier will leave an attempted delivery card.

We do offer the option to state specific delivery instructions whilst on the Checkout page, e.g. leave at front door. If you choose to provide instructions allowing the order be left unattended at the delivery address, we accept no responsibility if orders go missing once they have been delivered. Providing authority to leave instructions indicates that you accept the associated risks.

 

If you have any other questions, please email bar@3ravens.com.au