Victoria Metro shipping
Order up to 25kg = $8
Spend $100 to receive free shipping
Victoria Regional Cities/National Metro
Order up to 5kg = $10
Order up to 25kg = $15
Spend $150 to receive free shipping
Interstate Regional and Vic Remote
Order up to 5kg = $20
Order up to 25kg = $25
Spend $200 to receive free shipping
Can I collect my order from the brewery?
Yes, If you would like to collect your order from the brewery, please see the Click & Collect hours below. Once you’ve received the email confirming your order has been processed, you can collect your order from the brewery during the below hours. You can enter via the (second roller door on Matisi Street), or via the shop (first roller door on Matisi Street).
Click & Collect Hours
Monday – 9am – 5pm
Tuesday – 9am – 5pm
Wednesday – 9am – 5pm
Thursday – 9am – 9pm
Friday – 9am – 11pm
Saturday – 1pm – 8pm
Sunday – 12pm – 7pm
Cellar Door – Hours
Thursday – 4pm – 9pm
Friday – 3pm – 11pm
Saturday – 1pm – 11pm
Sunday – 1pm – 7pm
How long will shipping take?
All orders will be packed within 24 – 48 hours hours.
Couriers usually pick up orders the next business day, however, due to COVID-19 delays, it can take up to 3 business days. Please expect to receive your order within 2 – 15 business days.
Can I track my order?
Once your order has been packed and has left our brewery, you will receive an email with all of your tracking details.
Backorders
If an item is on backorder the whole order will be held until all items in the order are in stock.
Delivery terms
We request that all deliveries are to be signed for by a person over the age of 18. If the delivery address is unattended at the time of delivery, the courier will leave an attempted delivery card.
We do offer the option to state specific delivery instructions whilst on the Checkout page, e.g. leave at front door. If you choose to provide instructions allowing the order to be left unattended at the delivery address, we accept no responsibility if orders go missing once they have been delivered. Providing authority to leave instructions indicates that you accept the associated risks.
If you have any other questions, please email 3ravens@3ravens.com.au