Shipping Information

Victoria Metro shipping

Weight based shipping

Victoria Regional Cities/National Metro

Weight based shipping

Interstate Regional and Vic Remote

Weight based shipping

Can I collect my order from the brewery?

Yes, If you would like to collect your order from the brewery, please see the Click & Collect hours below. Once you’ve received the email confirming your order has been processed, you can collect your order from the brewery during the below hours. You can enter via the (second roller door on Matisi Street), or via the shop (first roller door on Matisi Street).

Click & Collect Hours

Wednesday – 9am – 5pm
Thursday – 9am – 9pm
Friday – 9am – 11pm
Saturday – 1pm – 8pm
Sunday – 12pm – 7pm

Cellar Door – Hours

Thursday – 4pm – 9pm
Friday – 3pm – 11pm
Saturday – 1pm – 11pm
Sunday – 1pm – 7pm

Can I track my order?

Once your order has been packed and has left our brewery, you will receive an email with all of your tracking details.

Backorders

If an item is on backorder the whole order will be held until all items in the order are in stock.

Delivery terms

We request that all deliveries are to be signed for by a person over the age of 18. If the delivery address is unattended at the time of delivery, the courier will leave an attempted delivery card.

We do offer the option to state specific delivery instructions whilst on the Checkout page, e.g. leave at front door. If you choose to provide instructions allowing the order to be left unattended at the delivery address, we accept no responsibility if orders go missing once they have been delivered. Providing authority to leave instructions indicates that you accept the associated risks.

If you have any other questions, please email 3ravens@3ravens.com.au

How long will shipping take?

All orders will be packed within 24 – 72 hours hours.

Couriers usually pick up orders the next business day, however, due to COVID-19 delays, it can take up to 3 business days. Please expect to receive your order within 2 – 15 business days, during the Christmas rush 2 - 30 days.

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